Member FAQ

Quick answers to the questions members ask most often.

Where do I book supervision?

Use the Schedule page in your member area. Acuity opens in a new tab for booking.

Why does booking open outside the website?

Acuity is the scheduling system behind Island Clinical Supervision. Booking happens there, while your dashboard, resources, and membership tools live here.

Do I log my own hours?

No. Your supervisor logs completed supervision sessions on your behalf.

Where can I see my hours?

Use the Hours page in your member area for the current tracking experience and guidance.

What if I do not see a time that works?

If you do not see a time that works, please use the Support page for help. Please do not book the wrong session type just to hold a spot.

How do I book an additional supervision session?

If your licensure track includes access to an additional supervision session purchase option, you will see it on your member dashboard. The booking option shown there will match your licensure track.

Where can I review the supervision agreement?

You can review the Supervisee Agreement at any time on the Supervisee Agreement page. You will also be asked to accept it during enrollment.

Who do I contact if something looks wrong?

Use the Support page for account issues, scheduling questions, or concerns about recorded sessions, progress, or booking access.