Support

Get help quickly, find the right next step, and contact Island Clinical Supervision when you need support.

Back to Dashboard

Quick Help

Before reaching out, these links may get you where you need to go faster.

Scheduling

Need to book supervision, check availability, or understand how booking works through Acuity?

Hours & Progress

Questions about tracked supervision sessions, progress, or where to find hour information?

Resources

Looking for setup guidance, member instructions, policies, or general program information?

Member FAQ

Start here for quick answers to common questions about booking, platform access, and supervision logistics.

Additional Supervision

Need extra support outside your regularly scheduled sessions? Return to your dashboard to purchase an additional session if available for your track.

Supervisee Agreement

Need to review supervision expectations, responsibilities, or program terms? The agreement is available anytime.

Contact Support

Choose the option below that best matches what you need. Each button opens an email to hello@islandclinicalsupervision.com with a prefilled subject line.

Scheduling Issue

Use this for booking questions, missing times, rescheduling concerns, or session type confusion.

Email about Scheduling

Hours or Progress

Use this for questions about recorded supervision sessions, progress, or something that looks off.

Email about Hours

Membership or Billing

Use this for membership questions, account issues, billing concerns, or plan related support.

Email about Membership

Technical Issue

Use this for login trouble, broken links, access problems, or anything on the site that is not working correctly.

Email about a Technical Issue

General Question

Use this if your question does not fit one of the categories above.

Email a General Question

Additional Supervision

Use this for questions about purchasing, scheduling, or eligibility for additional supervision sessions.

Email about Additional Supervision

Before You Send Your Email

  • Please include your full name and licensure track.
  • If your question is about a specific session, include the date and type of session.
  • If you are reporting a technical issue, include what page you were on and what happened.
  • If your question is about hours or progress, include enough detail for us to understand what looks off.

Response Expectations

  • Support requests are sent to hello@islandclinicalsupervision.com.
  • Please allow up to one business day for a response in most cases.
  • This page is for administrative and platform support only.
  • Please do not use this page for urgent clinical matters or emergencies.
  • If you need to change a scheduled session, please follow the instructions in your booking confirmation whenever possible.

Direct Email

If you prefer, you can also email us directly at hello@islandclinicalsupervision.com.